Effective Date: 7 July 2026

HIBBRAD (“we”, “us”, “our”) operates hibbrad.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Order information: your name, phone number, email address, and shipping address when you place an order.
• Payment information: payments are processed securely by third-party payment gateways. We do not store your card or banking details on our servers.
• Enquiry information: details you submit through our contact or newsletter forms.
• Usage data: pages visited and basic device information, collected via cookies and analytics tools such as Google Analytics.

How We Use Your Information

• To process and deliver your orders and send order updates.
• To respond to your questions and support requests.
• To send offers and updates, only if you have subscribed; you can unsubscribe at any time.
• To improve our website, products, and services.

Sharing of Information

We do not sell your personal information. We share it only with service providers who help us operate — courier partners (to deliver your order), payment gateways (to process payments), and analytics providers — and where required by law.

Cookies

Our website uses cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work properly without them.

Data Security & Retention

We take reasonable technical and organisational measures to protect your information, and retain it only as long as needed for orders, support, and legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact Us

HIBBRAD
Shop No-105, 1st Floor, Shiven Arise,
Jahangir Pura Road, Jahangirpura,
Surat, Gujarat – 395005, India
Phone: +91 6352 377 176
Email: support@hibbrad.com